FAQ

SHIPPING + DELIVERIES
HOW MUCH IS SHIPPING?

$8 standard shipping in Domestic USA. The following locations are eligible for flat rate shipping:.

  • American Samoa ($18)
  • Puerto Rico ($18)
  • U.S. Virgin Islands ($18)
  • Guam ($18)
INTERNATIONAL SHIPPING?

We currently offer flat fee shipping to the territories below. We're unable to supply estimated duties and taxes as this information will vary by country.

CAN I CHANGE AN ORDER ONCE IT'S BEEN PLACED?

We cannot change orders once they've been placed. Questions? Contact Us.

WHEN WILL MY ORDER BE SHIPPED?

All orders are shipped via USPS. We do not offer expedited shipping at this time. Once an order is submitted, we will process and ship the package as quickly as possible. But please allow up to 3 business days for order /payment verification, and an additional 3-7 business days for delivery.

RETURNS

WHAT'S THE RETURN POLICY?

Please Contact Us us for any return request. If you are returning an item for a refund, please be aware that you will be refunded for the prices of the item only. Return shipping charges will not be refunded. Our policy is the customer must pay for all shipping expenses on the return/exchange of any banks product. We will not assume responsibility for misdirected, lost or damaged return shipments.



• Refund must be made within 14 days.


• Items must NOT be WORN, ALTERED, DAMAGED or WASHED.


• Items must have tags attached to be returnable.


• All returned items must include the original packing slip as well as the RA (Return Authorization) number that will be issued to you by customer support and please ensure it is clearly printed.



If the above conditions are met, and the item is in perfect resalable condition, you can return regular priced merchandise within 14 business days from the day you receive the goods for a full refund or exchange.

Please note that it can take up to 10 business days for the credit to appear on your bank statement.

ENTERED THE WRONG SHIPPING ADDRESS?

We cannot be held responsible for an incorrect address being entered on your order or if you have moved. Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalized/processed, please Contact Us for Customer Service immediately.

WHAT'S THE EXCHANGE POLICY?

There are no direct exchanges. Please see the Returns policy for more information.

RETURN OR EXCHANGE ON SALE ITEMS?

No, all sale items are final sale and are not eligible for a price adjustment, return, or exchange.

CUSTOMER SUPPORT

QUESTIONS?

If you have any questions, issues, or problems that are not covered on this page, please Contact Us and we will get back to you as soon as possible!